Why Knox Box?  Learn more here, or by clicking here for FAQ's.

"How does your system work?," is a question we are frequently asked when we discuss the Knox Box system.  Citizens Fire Company has a Knox Box key securely housed in each of our apparatus.

While not in use, the keys are locked inside of a control unit.  Each control unit can only be unlocked via radio transmission, which comes from the Jefferson County 911 Center.  The fire department must request that the key be released for specific apparatus and this request is recorded, maintaining a date/time record of when the key was used, ensuring security.

Purchasing a Knox Box for your business eliminates the need for forcible entry during emergency situations and allows secure facility access 24 hrs a day.  We highly encourage all business owners to review the information found by clicking here or by clicking the image above.

**IMPORTANT** - If you intend to purchase a Knox Box product, visit their page by clicking here or by clicking the image above.  Select a product that interests you and you will be prompted to search for a fire department, using either zip code (25414) or department name (Citizens Fire Co).  Select the appropriate agency (Citizens Fire Co, PO Box 927, Charles Town, WV  25414) and continue with your purchase.  All purchases for Citizens Fire Company can now be processed online.

Should you require any further information, do not hesitate to contact us.